These Terms & Conditions govern purchases from the 7Miracula online shop and form part of the contract between the customer and the Seller.
- Seller
- VII MIRACULA arhitekturno oblikovanje d.o.o., trading as 7Miracula
- Registered office
- Štefanova ulica 5, 1000 Ljubljana, Slovenia
- Company registration number
- 9151869000
- Tax number
- 98118552
- art@7miracula.com
- Telephone
- +386 1 777 43 47
1. Scope and customer status
These Terms apply to the sale of pre-recorded digital video workshops and any other products expressly offered through this shop. A consumer is a natural person acting for purposes outside their trade, business or profession. Mandatory consumer rights always prevail over any conflicting provision in these Terms.
2. Product information
The workshop page describes the subject, language, format, price, access method and any technical requirements before an order is placed. The current workshop is a pre-recorded English-language digital video workshop. It is supplied as personal access to a private YouTube video and no physical item is delivered. A valid Gmail/Google account is required.
Customers must review the product description and compatibility requirements before ordering. Images and excerpts illustrate the workshop but do not alter the written description of the digital content.
3. Prices and payment
The total price, currency, applicable taxes and any additional charges are displayed before the customer submits an order. Payment is a one-time payment unless the product page expressly states otherwise. Payments are processed securely by Stripe and the payment methods available at checkout may include cards, Apple Pay, Google Pay and Link. The Seller does not receive full card details.
4. Placing an order and formation of the contract
- The customer selects a workshop, enters their name and the Gmail address to which access must be granted, and accepts the required legal notices.
- The customer reviews the order and total price at checkout and submits the payment obligation by activating the final payment button.
- The order is accepted when the Seller sends an order confirmation or grants access, whichever occurs first. An automated acknowledgement alone does not require the Seller to accept an order where payment has failed, fraud is reasonably suspected, the product is unavailable or the order contains an obvious pricing error.
- The contract confirmation and these contractual details are supplied by email or another durable medium. The customer should retain them.
5. Digital delivery and access
After successful payment and any necessary security checks, access is granted without undue delay to the Gmail address supplied with the order. The customer is responsible for providing an accurate Gmail address and maintaining access to the associated Google account. Full delivery, compatibility, access and troubleshooting terms are set out in the Digital Delivery & Access Policy.
6. Licence and intellectual property
All workshop videos, text, graphics, methods and supporting materials remain protected by intellectual-property law. Purchase grants one named customer a limited, personal, non-exclusive, non-transferable licence to view the workshop for private educational use. It does not transfer ownership.
The customer may not share credentials or links, grant access to another person, copy or record the video, download it where no download function is provided, reproduce course materials, resell, sublicense, publicly screen, distribute or commercially exploit the content. Reasonable access restrictions may be applied to protect the workshop and other customers.
7. Access duration and platform changes
No fixed expiry is imposed by the Seller unless stated on the product page. Access is intended to remain available while the workshop is supported and the delivery platform remains available. The Seller may migrate the workshop to an equivalent platform or make proportionate technical changes for security, legal compliance or service continuity. Access will not be withdrawn without a valid reason, such as a refund, material misuse, legal obligation or security risk. Statutory rights regarding digital content remain unaffected.
8. Right of withdrawal and immediate performance
A consumer normally has 14 days to withdraw from a distance contract. For digital content not supplied on a tangible medium, that right may be lost once performance has begun only where the consumer has:
- expressly requested and consented to immediate supply during the withdrawal period;
- acknowledged that this causes the loss of the right of withdrawal once access is supplied; and
- received confirmation of that consent and acknowledgement on a durable medium.
If those conditions have not been met, statutory withdrawal rights continue to apply. Details, exceptions and the model withdrawal form appear in the Refund, Cancellation & Dispute Policy.
9. Conformity and customer remedies
The Seller supplies digital content that conforms to the contract and applicable law. If access is not supplied, is materially defective or does not match the description, the customer should contact the Seller promptly. Depending on the circumstances and applicable law, the customer may be entitled to have the content brought into conformity, receive a proportionate price reduction, terminate the contract or receive a refund. Nothing in these Terms excludes those remedies.
10. Customer responsibilities
The customer must provide accurate order information, use lawful payment means, keep account credentials secure and use the content only as permitted. Access may be suspended temporarily while credible fraud, security or licence abuse is investigated. The Seller will act proportionately and restore access where the concern is resolved.
11. Liability
Nothing limits liability that cannot lawfully be limited, including liability for intent or gross negligence, death or personal injury caused by negligence, fraud, or mandatory consumer guarantees. To the extent permitted by law, the Seller is not responsible for losses caused solely by the customer’s incompatible device, loss of their Google account, unauthorised credential sharing, interruption of the customer’s internet service or events outside the Seller’s reasonable control.
12. Complaints and dispute resolution
Complaints may be sent to art@7miracula.com with the order number, Gmail address used for the order and a clear description of the issue. The Seller will acknowledge and address complaints without undue delay.
Except where participation is mandatory by law, the Seller does not recognise a particular out-of-court consumer dispute resolution provider as competent in advance. If a consumer complaint cannot be resolved directly, the Seller will provide any information about an appropriate ADR body required by Slovenian law. The EU Online Dispute Resolution platform was discontinued on 20 July 2025 and is therefore not referenced as an available service.
13. Governing law
These Terms are governed by Slovenian law. If the customer is a consumer resident in another country, this choice does not deprive them of mandatory protection provided by the law of their habitual residence. Competent courts are determined by applicable consumer and procedural law.
14. Privacy and changes
Personal data is handled in accordance with the Privacy Policy and Cookie Policy. The version accepted at the time of purchase governs that order. Future changes apply only prospectively unless a change is required by law or is objectively necessary for security or service continuity.